Privacy Policy

Welcome to the GardenBee.ee online store! In this privacy overview, we explain simply and clearly how we collect, store, and use your personal data. Our goal isn't to gather information just for the sake of it, but to ensure your orders are delivered quickly and accurately, making your shopping experience as smooth as possible.

1. Who are we and what principles do we follow?

The controller of your data is GardenBee OÜ. We take your privacy seriously. We follow the law when processing data and do everything in our power to keep your information safe and out of the wrong hands.

2. What data do we need and why?

We only collect the information you choose to share with us when making a purchase or contacting us. To get your items to the right place and ensure payments go smoothly, we process the following data:

First and last name
Date of birth
Phone number and email address
Delivery address
Bank account number

We process your data on legal grounds: to fulfill your order, with your consent, to meet our legal obligations (like accounting), or for legitimate interests. If needed, we might verify information using public registries.

Please make sure your contact details are correct when placing an order. This helps us avoid lost packages and lets us reach you quickly if needed. If your details change, just let us know. We cannot take responsibility for any mix-ups caused by incorrectly entered information.

3. Who do we share your data with?

Your data is safe with us, but to fulfill your order, we need to share some details with our trusted partners. For example, a courier company needs your phone number and address to deliver the package, and the payment gateway needs your details to process the purchase. Our accountant also has access to the data to keep the company's finances in order.

4. How long do we keep your data?

We don't keep your data forever. We only store information for as long as necessary to achieve our goals or as required by law:

Order information, store operations, and customer management: For customer support purposes, we keep data for a maximum of 7 years so we can help resolve any questions you might have about older orders down the line.
Accounting and security: We keep this data exactly as long as the relevant laws require us to.

5. Data Security

We use the necessary technical and organizational measures to protect your personal data against accidental loss, alteration, destruction, or unauthorized disclosure. Your trust matters to us, and the security of your shopping environment is our priority.